Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Fluff Pen Powersports. We are committed to shipping orders quickly and accurately while providing excellent service to customers worldwide.
Order Processing
Orders are processed and shipped every business day.
Each morning, we process and ship orders received during the previous business day. Most orders are shipped within one business day of purchase.
Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume, severe weather, carrier disruptions, holidays, or other unforeseen circumstances, processing times may be temporarily extended.
Shipping Carriers
We utilize a variety of reputable shipping carriers, including but not limited to:
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USPS
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UPS
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FedEx
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DHL
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SpeedPAK
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Regional delivery providers
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Freight carriers when applicable
Fluff Pen Powersports reserves the right to select the most appropriate shipping carrier and service for each order unless stated and a certain service is purchased by the buyer.
Domestic Shipping
We offer free domestic shipping throughout the United States.
Shipping costs and available delivery options are displayed during checkout.
Estimated delivery dates provided by carriers are estimates only and are not guaranteed.
International Shipping
Fluff Pen Powersports proudly ships worldwide where permitted by law and carrier restrictions. International shipping is paid for buy the buyer.
International shipping times vary depending on destination, customs processing, local postal services, and carrier performance.
Customers are responsible for all customs duties, import taxes, VAT, GST, brokerage fees, and any other charges imposed by their country or local authorities.
We are not responsible for delays caused by customs agencies or international shipping networks.
Tracking Information
Tracking information will be provided when available after an order has been shipped.
Customers are responsible for monitoring shipment progress using the tracking information provided.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
If an order is returned due to an incorrect or undeliverable address, additional shipping charges may be required before the order can be reshipped.
Fluff Pen Powersports is not responsible for delays or losses resulting from incorrect shipping information provided by the customer.
Lost, Delayed, or Damaged Shipments
Once an order has been accepted and scanned by the shipping carrier, delivery performance is under the carrier's control.
If a shipment is lost, significantly delayed, or arrives damaged, customers should contact us as soon as possible so we can assist with carrier claims and resolution efforts.
We will work with both the customer and the carrier to reach a fair resolution whenever possible.
Multiple Quantity Listings
For listings with multiple quantities available, the item received may not be the exact item pictured. However, all items will be in substantially similar or better condition and functionality unless otherwise noted in the listing description.
Shipping Restrictions
Certain items may be restricted from shipment to specific countries, states, territories, or regions due to legal, regulatory, hazardous material, carrier, or logistical limitations.
Fluff Pen Powersports reserves the right to cancel and refund orders that cannot be legally or reasonably shipped.
Returns Related to Shipping
Return eligibility and shipping-related return procedures are governed by our Return & Refund Policy.
If an item arrives damaged, incorrect, or not as described return shipping will be handled by us, please contact us promptly so we can make it right.
Contact Us
If you have any questions regarding shipping, please contact Fluff Pen Powersports through the contact information provided on our website.
Eau Claire, Wisconsin, United States
